Shipping Policy

We aim to ship your order quickly and with care.

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Processing Time:
Orders typically ship within 3–5 business days. Custom or made-to-order items may take longer.

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Shipping Rates & Delivery Times:

• Rates are calculated at checkout based on weight and destination.

• Delivery times vary by location but are typically 3–7 business days for U.S. orders.

 

Tracking:
A tracking number will be emailed once your order has shipped.

 

Delays:
We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

 

Lost or Stolen Packages:
Once an order is marked “delivered” by the carrier, Willow & Wonder Co. is not responsible for replacement or refund. Please contact the carrier directly for claims.